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General

We have an online tool that allows you to get your file resolution and printing size suggestion from your image. you can click on this Link.

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We do accept JPG, TIF, PSD, PDF, PNG

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We do the printing in Montreal, Canada. We also have logistic facilities within New York state. Orders shipped to Canadian customers are shipped from Montreal, and to US customers from New York state. No import fees or any local tax for US customers.

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It is Free shipping anywhere in USA or Canada, but you can also get an express delivery option, available depending on your canvas size, option are available when placing the order.. Shipping cost information We do ship internationaly but only products supplied in a tube, ( canvas & poster prints supplied in rolls. Shipping will vary depending on the country. For more information click here. Shipping cost information..

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Yes, you can create a PRO account and contact us for any particular project or large size order. We do have special rebate for quantity orders.

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Yes, we offer optimization service at the shopping cart page.

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Our printing software is using sRGB. We will work with any other colorspace such as CMYK but they will be converted to sRGB

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Yes, we will check quality and if it's not meeting our standard or something is wrong with the file, we will contact you first before shipping. you can check the file resolution you need for the optimal print. You can also use our image resolution analyzer to check the resolution of your file Available here

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We always fine tune the image before printing.

If your image needs a big optimization ( and we think you will be disappointed with the print quality if we don't do some good amount of work ) we will contact you and you can either get refunded or we can charge an optimization fee ( between 10 and 20$ depending on the amount of work involved )

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About my order

It is possible that our email system is sending you the tracking number before the shipper is scanning the item.
It might take up to 24 hours on some case for some carrier ( such as Fedex ) to scan the box and to active the tracking, in the meantime, you will see "tracking not found" and it is normal, you can wait 24 hours and if it takes longer, feel free to contact us!

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You can login to your account. Please go to "my account". If you have a guest account. Go to Support -> Track my order and at the bottom of this page, you can enter the email used for your order and your order #.

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Since all our products are "custom made" and might, the lead time may vary, you can check our frequently updated "lead time" page here

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Online Gallery Support

It can take up to 24 hours to generate all the preview picture to be able to sell your art on different medium. We usually generate these images during the night so don' worry these options will be available shortly

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Most probably it's due to the low resolution image of your artwork. We calculate a minimum resolution for each print, below 100dpi, we don't display the print option.

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We do pay the artist 30 days after the shipment of the artwork. In fact since we offer a 30 days satisfaction guarantee to our customers, right after this period, we will pay you on your paypal account. There is no minimum but don't hesitate to contact us if you have any questions regarding payment

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We do suggest to use your best possible original size (without upscaling your image), in JPEG format at the highest quality settings. and please use sRGB as colorspace ( for the best color rending on your online gallery). If you see the loss in quality in the image preview on your online gallery, this is due to the web compression for a faster browsing of your online gallery and we will print exactly the file you uploaded without this loss of quality.

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You set the amount you want to receive for each sale + we add our printing cost = It become the selling price. After the sale, you get the amount you defined on your artwork.

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You have the choice between a flat price, or a price per size or percentage profit

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Canvas Print

We process all our images at 300dpi (ppi) Don't enlarge your image, we will take care of it. We do suggest you send sRGB, Highest quality JPG format.

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After uploading your image you will see an option to select the printing area of your image and you will see the option between Gallery wrap ( we use your image and extend it to the sides ) / Mirroring ( we reflect the extremity of your image and reflect it on the side so you are not loosing any area in front your canvas / or Solid color

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When you select our premium "wrap" style, 1.5 inch thick wood Frame for your canvas print, we will increase the size of your image by 1.5 inches all around. This way we can wrap the canvas around the frame with the edges of your image. We will however always check to make sure we are not removing a crucial element of your picture.

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We are using a 410g/m2 fine art Matte Canvas, with a Poly cotton blend, 70% cotton and 30% polyester to provide the best strenght and pure white color

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We are using a 60 inch HP Pigment ink plotter, so for: Stretched Canvas print: Max size is 100 inches by 54 inches. Canvas print shipped in Roll: Max size is 150 inches by 58 inches. Please note that if you want want even bigger we can print your artwork in multiple panels

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We offer a variety of floating frame for Canvas. You can add it on the shopping cart page ( option below the description of the item )

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Fine Art Print

We ship worldwide any unframed prints. ( that be shipped in Roll within a strong mailing tube)

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All print below approx 8x10 will be sent into a flat protected enveloppe.
For any bigger prints, we will use a strong mailing tube of 3 inch diameters.

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We process all our images at 300dpi (ppi) Don't enlarge your image, we will take care of it. We do suggest you send sRGB, Highest quality JPG format.

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Acrylic Print

Acrylic print: Max size is 96 inches by 60 inches.

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If you select the floating frame mounting, we will simply add a black ink at the back of the acrylic to protect the print. There is no extra layers or sintra. The result will be clean and elegant.

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If you want to measure where to drill, the stand-off is at 1 inch from the border and the stand off size approx 3/4 inch.

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Brushed Metal Print

96x60 for Metal Print.

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We are using a flatbed printer to print directly on the brushed aluminum surface at 1200dpi. To take advantage of the brushed surface we do not print the white so the white of the picture becomes the reflective brushed metal surface

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Yes, we are using UV inkjet, our Brushed Metal Print is water resistant.

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HD Metal Print

We process all our images at 300dpi (ppi) Don't enlarge your image, we will take care of it. We do suggest you send sRGB, Highest quality JPG format.

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Mural Print

We process all our images at 150dpi (ppi) Don't enlarge your image, we will take care of it. We do suggest you send sRGB, Highest quality JPG format.

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We are using Professional Grade Custom Vinyl Self-Adhesive Printing

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We are using eco-solvent ink, even if we don't guarantee for outdoor usage you can gently clean your mural it with a water based solution. It's also resistant to scratch and fingerprints.

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We typically deliver in strip of between 30 & 45 inches of width for easy installation. but we can adapt the size depending on the project

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Puzzle Print

We process all our images at 300dpi (ppi) Don't enlarge your image, we will take care of it. We do suggest you send sRGB, Highest quality JPG format.

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Wood Print

We process all our images at 300dpi (ppi) Don't enlarge your image, we will take care of it. We do suggest you send sRGB, Highest quality JPG format.

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Panel Print

We process all our images at 300dpi (ppi) Don't enlarge your image, we will take care of it. We do suggest you send sRGB, Highest quality JPG format.

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