We have an online tool that allows you to get your file resolution and printing size suggestion from your image. you can click on this Link.
We have an online tool that allows you to get your file resolution and printing size suggestion from your image. you can click on this Link.
It is Free shipping anywhere in USA or Canada, but you can also get an express delivery option, available depending on your canvas size, option are available when placing the order.. Shipping cost information We do ship internationaly but only products supplied in a tube, ( canvas & poster prints supplied in rolls. Shipping will vary depending on the country. For more information click here. Shipping cost information..
Yes, you can create a PRO account and contact us for any particular project or large size order. We do have special rebate for quantity orders.
Yes, we will check quality and if it's not meeting our standard or something is wrong with the file, we will contact you first before shipping. you can check the file resolution you need for the optimal print. You can also use our image resolution analyzer to check the resolution of your file Available here
We always fine tune the image before printing.
If your image needs a big optimization ( and we think you will be disappointed with the print quality if we don't do some good amount of work ) we will contact you and you can either get refunded or we can charge an optimization fee ( between 10 and 20$ depending on the amount of work involved )
It is possible that our email system is sending you the tracking number before the shipper is scanning the item.
It might take up to 24 hours on some case for some carrier ( such as Fedex ) to scan the box and to active the tracking, in the meantime, you will see "tracking not found" and it is normal, you can wait 24 hours and if it takes longer, feel free to contact us!
You can login to your account. Please go to "my account". If you have a guest account. Go to Support -> Track my order and at the bottom of this page, you can enter the email used for your order and your order #.
Since all our products are "custom made" and might, the lead time may vary, you can check our frequently updated "lead time" page here
We do pay the artist 30 days after the shipment of the artwork. In fact since we offer a 30 days satisfaction guarantee to our customers, right after this period, we will pay you on your paypal account. There is no minimum but don't hesitate to contact us if you have any questions regarding payment
We do suggest to use your best possible original size (without upscaling your image), in JPEG format at the highest quality settings. and please use sRGB as colorspace ( for the best color rending on your online gallery). If you see the loss in quality in the image preview on your online gallery, this is due to the web compression for a faster browsing of your online gallery and we will print exactly the file you uploaded without this loss of quality.
After uploading your image you will see an option to select the printing area of your image and you will see the option between Gallery wrap ( we use your image and extend it to the sides ) / Mirroring ( we reflect the extremity of your image and reflect it on the side so you are not loosing any area in front your canvas / or Solid color
When you select our premium "wrap" style, 1.5 inch thick wood Frame for your canvas print, we will increase the size of your image by 1.5 inches all around. This way we can wrap the canvas around the frame with the edges of your image. We will however always check to make sure we are not removing a crucial element of your picture.
Yes it is here
ICC PROFILE / PRO RESOURCES PAGE