We have an online tool that allows you to get your file resolution and printing size suggestion from your image. you can click on this Link.

We do accept JPG, TIF, PSD, PDF, PNG

We do the printing in Montreal, Canada. We also have logistic facilities within New York state. Orders shipped to Canadian customers are shipped from Montreal, and to US customers from New York state. No import fees or any local tax for US customers.

It is Free shipping anywhere in USA or Canada, but you can also get an express delivery option, available depending on your canvas size, option are available when placing the order.. Shipping cost information We do ship internationaly but only products supplied in a tube, ( canvas & poster prints supplied in rolls. Shipping will vary depending on the country. For more information click here. Shipping cost information..

Yes, you can create a PRO account and contact us for any particular project or large size order. We do have special rebate for quantity orders.

Yes, we offer optimization service at the shopping cart page.

Our printing software is using sRGB. We will work with any other colorspace such as CMYK but they will be converted to sRGB

Yes, we will check quality and if it's not meeting our standard or something is wrong with the file, we will contact you first before shipping. you can check the file resolution you need for the optimal print. You can also use our image resolution analyzer to check the resolution of your file Available here

We always fine tune the image before printing.

If your image needs a big optimization ( and we think you will be disappointed with the print quality if we don't do some good amount of work ) we will contact you and you can either get refunded or we can charge an optimization fee ( between 10 and 20$ depending on the amount of work involved )

It is possible that our email system is sending you the tracking number before the shipper is scanning the item.
It might take up to 24 hours on some case for some carrier ( such as Fedex ) to scan the box and to active the tracking, in the meantime, you will see "tracking not found" and it is normal, you can wait 24 hours and if it takes longer, feel free to contact us!

You can login to your account. Please go to "my account". If you have a guest account. Go to Support -> Track my order and at the bottom of this page, you can enter the email used for your order and your order #.

Since all our products are "custom made" and might, the lead time may vary, you can check our frequently updated "lead time" page here

It can take up to 24 hours to generate all the preview picture to be able to sell your art on different medium. We usually generate these images during the night so don' worry these options will be available shortly

Most probably it's due to the low resolution image of your artwork. We calculate a minimum resolution for each print, below 100dpi, we don't display the print option.

We do pay the artist 30 days after the shipment of the artwork. In fact since we offer a 30 days satisfaction guarantee to our customers, right after this period, we will pay you on your paypal account. There is no minimum but don't hesitate to contact us if you have any questions regarding payment

We do suggest to use your best possible original size (without upscaling your image), in JPEG format at the highest quality settings. and please use sRGB as colorspace ( for the best color rending on your online gallery). If you see the loss in quality in the image preview on your online gallery, this is due to the web compression for a faster browsing of your online gallery and we will print exactly the file you uploaded without this loss of quality.

You set the amount you want to receive for each sale + we add our printing cost = It become the selling price. After the sale, you get the amount you defined on your artwork.

You have the choice between a flat price, or a price per size or percentage profit