We do accept JPG, TIF, PSD, PDF, PNG

We have an online tool that allows you to get your file resolution and printing size suggestion from your image. you can click on this Link.

We do the printing in Montreal, Canada. We also have logistic facilities within New York state. Orders shipped to Canadian customers are shipped from Montreal, and to US customers from New York state. No import fees or any local tax for US customers.

It is Free shipping anywhere in USA or Canada. But, you can also get an express delivery option that is available while placing the order. The price might vary depending on your canvas size. We also ship internationally but only prints supplied in rolls. For more information click here. Shipping cost information

Yes, you can create a PRO account, we will provide you additional discount from the web pricing. For any particular project that requires multiple prints done at the same time and going to one location, please contact us for a quote.

Yes, we offer an optimization service on the shopping cart page.

Our printing software is using sRGB. We will work with any other colorspace such as CMYK but they will be converted to sRGB

Yes, we will check quality. And if it's not meeting our standard or something is wrong with the file, we will contact you first before printing. You can also use our image resolution analyzer to check the resolution of your file Available here

We always verify and fine-tune the image before printing.

Yes, we always fine tune the image before printing. Therefore, the designer will evaluate the photo. He might contact you if your image needs an optimization service. Which, it might bring in some extra charges between $10 and $20 dollars, depending on the level of edition required.

Our email system may be sending you the tracking number before the shipper is scanning the item. It might take up to 24 hours in some case for some carrier ( such as FedEx ) to scan the box and to activate the tracking, in the meantime, you will see "tracking not found" and it is normal, you can wait 24 hours and if it takes longer, feel free to contact us!

You can log in to your account. Please go to "my account". If you have a guest account. Go to Support -> Track my order and at the bottom of this page, you can enter the email used for your order and your order #.

Since all our products are "custom made" and might, the lead time may vary, you can check our frequently updated "lead time" page here

It can take up to 24 hours to generate all the preview pictures to be able to sell your art on different mediums. Those images will be generated during the night and available the next morning

Our pricing system is simple. You’re the one that set the amount you desire to receive for each sale, and we add the printing cost and we obtain the selling price. The payments of the commission are issued after you made a sell and the order has shipped to the client.

Most probably it's due to the low-resolution image of your artwork. We calculate a minimum resolution for each print, below 100dpi, we don't display the print option.

To receive your commission, you can always request your payment by clicking on the ‘Ask for payment’ button on the Sales history section on your Account. However, the payments are issued only 30 days after the shipment of the artwork. Afterwards, the payment will be send directly to your PayPal Account.

You have the choice between a flat price or a price per size or percentage profit

We do suggest using your best possible original size (without upscaling your image), in JPEG format at the highest quality settings. and please use sRGB as colorspace ( for the best color rending on your online gallery). If you see the loss in quality in the image preview on your online gallery, this is due to the web compression for faster browsing of your online gallery and we will print exactly the file you uploaded without this loss of quality.

The webpage algorithm will rank all the artwork listing based on Popularity. It can be influenced by the amount of traffic that you bring to your gallery form other medias. However, you can always purchase a Premium Account for more featured artist services.

NNo, you can purchase your artwork without the artist commission. In order to access it, first you have to login into your account and on the gallery section, you’ll find a ‘BUY’ button. Once you click you’ll see a different price listing from the regular one.